Experience nostalgic Shanghai at Andaz Shanghai ITC hotel

Shanghai is never short of luxury hotels, yet few treat the city’s cultural heritage with such quiet warmth as the newly opened Andaz Shanghai ITC, set in the heart of the historic Xujiahui district

Starting with its architecture, it sets the tone. Designed around the idea of a “vertical Shanghai neighbourhood,” the hotel weaves the intimate character of old Shanghai’s traditional shikumen alleyways into a modern skyscraper. Glass-brick walls greet guests at the third-floor entrance, while the expansive 14th-floor sky lobby opens up above. Old and new sit comfortably side by side throughout the property, and thoughtful design details give the whole space a genuine sense of human warmth. 

These small touches gently draw guests into the spirit of Shanghai. An elegant osmanthus fragrance fills the hotel. Osmanthus White Rabbit candies appear at check-in, while rooms offer osmanthus tea, cakes and scented bath bombs. The recurring scent quietly recalls autumn in the Jiangnan region and the comfort of childhood memories. 

To help fast-paced travellers slow down, guest rooms are thoughtfully scattered with charming nostalgic toys. They serve as a gentle invitation to put the phone aside for a moment and rediscover a touch of childlike wonder.  

Similar vintage trinkets appear in shared spaces, including the rooftop bar, creating quiet pockets of calm throughout the hotel. The rooms themselves follow a refined residential style, with subtle variations on every door, duplex layouts and corridors framed by the soft shadows of plane trees. Far from feeling standardised, each room becomes a private sanctuary filled with character. Even the smallest details show care, such as the small tray table by the entrance, perfectly placed for setting down a handbag while reaching for keys. 

The food follows the same thoughtful approach. Rather than chasing complexity, the kitchens focus on craftsmanship and genuine local flavour. Freshly baked artisanal breads fill the morning air with a pure, comforting aroma. 

Each of the three dining venues has its own personality. The East Wing specialises in authentic Shanghainese cuisine and nostalgic dishes, complete with a lush outdoor terrace. The West Wing, designed to feel like a wine cellar, serves European-style cured meats alongside small plates. The Rooftop Bar, decorated with original high-fashion sketches, offers tea-infused cocktails and sweeping city views, a stylish spot for the city’s trendsetters. 

Step outside and the lively contrast of Xujiahui unfolds at once. A relaxed stroll through the busy ITC shopping centre can easily lead to the historic Xujiahui Library and nearby cathedrals. More than just a place to sleep, Andaz Shanghai ITC becomes a quiet key to the city’s layered memory. On your next trip to Shanghai, if you want to experience the authentic flavour of the city, both old and new, this hotel offers a stay wrapped in timeless Shanghai charm. 

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